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printer issues since last update of Firefox

Craigwalker49
Craigwalker49
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Cannot change preferences or properties on my printer since last Firefox update. keep getting this error- " function address 0x9423d caused a protection fault . (exception code 0x0000005) Some or all property pagfes may not be displayed. Then right after that error I get this 2nd message: "Function address 0x68608371 caused a protection fault. (exception code 0xc000005) Some or all property pages may not be displayed.

Any ideas......I have an OKI C5150 printer. I have rebooted both the printer and PC.......no change.

Cannot change preferences or properties on my printer since last Firefox update. keep getting this error- " function address 0x9423d caused a protection fault . (exception code 0x0000005) Some or all property pagfes may not be displayed. Then right after that error I get this 2nd message: "Function address 0x68608371 caused a protection fault. (exception code 0xc000005) Some or all property pages may not be displayed. Any ideas......I have an OKI C5150 printer. I have rebooted both the printer and PC.......no change.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Those "codes" are from Windows, not from Firefox which use 3 digit numeric error codes.

Reinstall the printer software drivers with the latest available from OKI.