This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Network Error (gateway_error)

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

chj2011u
chj2011u
more options

When logged into my Chase account I can't access the Chase Secure Message site. I get an error message that begins: JPMorganChase -dbee1arx02

followed by: Network Error (gateway_error) An error occurred attempting to communicate with an HTTP or SOCKS gateway.

When logged into my Chase account I can't access the Chase Secure Message site. I get an error message that begins: JPMorganChase -dbee1arx02 followed by: Network Error (gateway_error) An error occurred attempting to communicate with an HTTP or SOCKS gateway.

All Replies (1)

FredMcD
FredMcD
more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

https://www.bing.com/search?q=web+site+access+denied