Does this happen if you boot Windows into Safe Mode with Networking?

Not sure. Can I do safe mode if I have a bunch of windows open?

Hi, sorry to be so dumb. I replied no, and asked if I can do safe mode with other windows open? I am new, I created my account just today in order to get an answer for this problem. I don’t know the protocol here.

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 57.0.4

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

I'm in safe mode for Firefox and there have been no crashes in about an hour so that's good. Now I can go to this page to fix that problem: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Here are the crash reports:

bb0eca68-ca9d-4224-b90b-1dfa65270bc4 1/12/2018 4:25 PM f7620106-af9c-4994-903b-434a9f4f6eb8 1/12/2018 4:25 PM 2c11bb78-d830-480f-9ce4-a953f5f08f8b 1/12/2018 3:35 PM 5ba9c85b-f2e2-44db-8c83-f01a76265188 1/12/2018 3:35 PM 5909a1af-2fde-4cf5-841a-ba9438c3b3dc 1/12/2018 3:35 PM baba6fc2-e354-4bba-bc0a-303c9362083e 1/12/2018 1:38 PM 95fd8be4-df91-4b2c-92d7-9c70fda9405a 1/12/2018 1:38 PM e7fd17e5-a25b-46e6-97e6-e41f2acdd5eb 1/12/2018 1:07 PM c58e96e4-1c3a-4842-9cce-b31f9c059a3c 1/3/2018 5:10 PM 94a19d2d-2710-4215-92f6-b9fc216a8326 1/3/2018 5:10 PM

That page is to check extensions that may be causing the issue. No guarantee of a fix.

Please : go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check (put a tick in the box) the setting to Prevent Accessibility Services from accessing your browser.

Monitor in Task Manager. Should stay below 2 gigs. If excessive then do below and monitor and change if need to...Test and go up again , go back down, it will eventually get a zone you and it can live with.

Go to the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.

Note : Hardware Acceleration is for Video Card, Monitor to see if remain off or to turn back on.

Please let us know if this solved your issue or if need further assistance.

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

I think it's working now. Thanks!

Good to hear.

I'm back. Same issue. I have a friend that reinstalled Windows 10 for me and Firefox still continues to crash, especially when a video starts that I happen upon. My version is 59.0.02. I am running the lastest version of Windows 10. This is extremely frustrating. I have tried everything suggested in prior answers. Everything. I find it so very hard to believe that this problem doesn't exist for more than just a few people. Please help, I just don't know what to do. I hate the other browers.

https://crash-stats.mozilla.com/report/index/e7301ff7-3ede-4f0e-88a0-33ce21180410

Product Firefox Release Channel release Version 59.0.2 Build ID 20180323154952 OS Windows 10 OS Version 10.0.16299

bp-e7301ff7-3ede-4f0e-88a0-33ce21180410 Signature: OOM | small

Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 140,735,513,927,680 bytes (140.74 TB) Available Page File 3,149,824 bytes (3.15 MB) Available Physical Memory 329,867,264 bytes (329.87 MB) System Memory Use Percentage 92 OOM Allocation Size 8,192 bytes (8.19 KB)

Attention Sumo's there are 30 related bug reports

nvd3dumx.dll = NVIDIA Graphics Driver

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia