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Changed my username and password(comcast and Tbird) now when Tbird asks for a password for my old username and passwords old and new won't work

  • 1 reply
  • 1 has this problem
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  • Last reply by christ1

wwataber
wwataber
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I thought I'd change my Comcast username to something else and ended up changing my Comcast password as well, all that works now with Comcast account, so I also needed to change the info in Tbird to reflect what I changed in Comcast. Now when I send test mail Comcast receives mail, but Thunderbird shows window 'Sending of username did not succeed. Mail server mail.comcast.net responded: [AUTH] Authentication failed.' and next window to popup asks for password but for old username and I've tried all passwords possible(2) and they won't work. What did i do ? I so like using Tbird better than Comcast mail.

I thought I'd change my Comcast username to something else and ended up changing my Comcast password as well, all that works now with Comcast account, so I also needed to change the info in Tbird to reflect what I changed in Comcast. Now when I send test mail Comcast receives mail, but Thunderbird shows window 'Sending of username did not succeed. Mail server mail.comcast.net responded: [AUTH] Authentication failed.' and next window to popup asks for password but for old username and I've tried all passwords possible(2) and they won't work. What did i do ? I so like using Tbird better than Comcast mail.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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Sounds like you created a new Comcast account. Run the Thunderbird new account wizard to set up the new account in Thunderbird. https://support.mozilla.org/kb/automatic-account-configuration