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netflix preview icons show code not pictures

  • 2 replies
  • 1 has this problem
  • 16 views
  • Last reply by cor-el

mherron2213
mherron2213
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I just joined Netflix, and did a search for a particular TV series. When the results were returned - the normal preview ICONS I see in Chrome and Edge are 'code' (attachment approx 12K will not load). I have chosen the share data option.

I just joined Netflix, and did a search for a particular TV series. When the results were returned - the normal preview ICONS I see in Chrome and Edge are 'code' (attachment approx 12K will not load). I have chosen the share data option.

All Replies (2)

Shadow110
Shadow110
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Hi, using a beta anything and all things can happen. Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Special icons are usually supplied by a special icon font that is downloaded from the server (@font-face) You may see little boxes with the hex code of the character if you do not have a font installed that covers this Unicode range.

You can check gfx.downloadable_fonts.enabled on the about:config page and make sure it is set to true (if necessary double-click the line to toggle its value to true).

Make sure you allow pages to choose their own fonts.

  • Options/Preferences -> General: Fonts & Colors -> Advanced
    [X] "Allow pages to choose their own fonts, instead of my selections above"

You can open the Web Console and check for messages about content that fails to load.

  • "3-bar" menu button or Tools -> Web Developer

It is also possible that an extension is blocking font files.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, , Discard, #Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

You see the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.

  • click the shield icon for more detail
  • check the Web Console for more detail about what content is blocked by Tracking Protection
  • "3-bar" menu button or Tools -> Web Developer