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Not able to print after updating

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by PHDChick

PHDChick
PHDChick
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I updated to 60.0.1 (64-bit) today. Immediately after updating, I stopped being able to print.

I tried updating the printer driver, didn't work, then I realized it was only in FireFox I could not print.

Followed all the instructions in KA http://mzl.la/1BAQqop

None of it solved the problem.

I then uninstalled and reinstalled FireFox, and restarted my computer after each and every step, just in case, and i still cannot print.

Firefox has been the only browser that works with all the sites I us daily, but I cannot print, therefore I cant do anything.

I updated to 60.0.1 (64-bit) today. Immediately after updating, I stopped being able to print. I tried updating the printer driver, didn't work, then I realized it was only in FireFox I could not print. Followed all the instructions in KA http://mzl.la/1BAQqop None of it solved the problem. I then uninstalled and reinstalled FireFox, and restarted my computer after each and every step, just in case, and i still cannot print. Firefox has been the only browser that works with all the sites I us daily, but I cannot print, therefore I cant do anything.

Chosen solution

I have issues on all sites. I am using salesforce, gmail, yahoo, even tried other random site, but nothing.

Some times it says it is a spooling error, other times a preview error and other times just a printing error. But the message always says “there was an error printing”

I ended up uninstalling and installing something like a business version of FireFox, and it resolved the printing issue.

But I tried everything else first and no luck

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All Replies (3)

WestEnd
WestEnd
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I had no issue with FF printing in FF60.0.1. What site are you printing from?

Shadow110
Shadow110
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HI, please have a look :

PHDChick
PHDChick Question owner
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Chosen Solution

I have issues on all sites. I am using salesforce, gmail, yahoo, even tried other random site, but nothing.

Some times it says it is a spooling error, other times a preview error and other times just a printing error. But the message always says “there was an error printing”

I ended up uninstalling and installing something like a business version of FireFox, and it resolved the printing issue.

But I tried everything else first and no luck