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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by mbeeler

mbeeler
mbeeler
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Hi there,

Firefox crashes constantly when I start it up. It won't open at all. Here is the Crash ID:

bp-9909dcc2-e3d2-4946-8b93-619140180525

Can anyone help me please to resolve this problem?

Thanks, Marieke

Hi there, Firefox crashes constantly when I start it up. It won't open at all. Here is the Crash ID: bp-9909dcc2-e3d2-4946-8b93-619140180525 Can anyone help me please to resolve this problem? Thanks, Marieke

Chosen solution

hi Marieke, does it help when you download and install the latest version of firefox from https://www.mozilla.org/firefox/all/ ?

How to download and install Firefox on Mac

Read this answer in context 👍 0

All Replies (2)

philipp
philipp
  • Moderator
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Chosen Solution

hi Marieke, does it help when you download and install the latest version of firefox from https://www.mozilla.org/firefox/all/ ?

How to download and install Firefox on Mac

mbeeler
mbeeler Question owner
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Hi Philipp,

Tank you so much for the help. Yes, that helped and fixed the problem. Really appreciate it.

Marieke