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Mail merge add on installed, but no "mail merge" in file drop down menu--so cannot to a mail merge. Any advice?

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by Gkeith

Gkeith
Gkeith
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I am running Thunderbird 52.9.1 (just updated) and downloaded updated mail merge 4.12.0. When I open Thunderbird to do a mail merge, there is no "mail merge" option under the File heading, but mail merge is shown as an add on. I have downloaded mail merge several times but no change. I have used earlier versions (Feb. 2018) with no problem. I welcome any advice.

I am running Thunderbird 52.9.1 (just updated) and downloaded updated mail merge 4.12.0. When I open Thunderbird to do a mail merge, there is no "mail merge" option under the File heading, but mail merge is shown as an add on. I have downloaded mail merge several times but no change. I have used earlier versions (Feb. 2018) with no problem. I welcome any advice.

Chosen solution

Have you clicked on 'Write' to open new write window? Mail Merge is under 'File' in the 'Write' message window not the Folder Pane general UI view.

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All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Have you restarted Thunderbird so the addon can take effect?

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Chosen Solution

Have you clicked on 'Write' to open new write window? Mail Merge is under 'File' in the 'Write' message window not the Folder Pane general UI view.

Gkeith
Gkeith Question owner
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Thank you very much. 'Mail merge' was within the "write" pull down just as you suggested, and I am very grateful for your tip.