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How to stop a message from going into the spam box

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Amylogamy

Amylogamy
Amylogamy
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I receive notifications by email from eBay and somehow they are going to the spam box. I keep saying it is nit spam but the next day tey go into spam again. How do I fix this?

Thank you

I receive notifications by email from eBay and somehow they are going to the spam box. I keep saying it is nit spam but the next day tey go into spam again. How do I fix this? Thank you

Chosen solution

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You should seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Read this answer in context 👍 1

All Replies (3)

WestEnd
WestEnd
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That isn't a FF Browser function that is your email program that is doing the SPAM setting.

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You should seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Amylogamy
Amylogamy Question owner
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Thank you!!!!!