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SSL website not able to open on 63.0.3 version of Firefox

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

skullbocks
skullbocks
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Dear Community Members,

We are facing issue opening our website in 63.0.3. The website address is https://www.adcouncil.ae

I think it is a TLS issue but downgrading the TLS version in the client browser is not an ideal solution. I need a recommendation for a permanent solution which is server-side.

The website works perfectly on IE and Chrome.

Website is running on IIS8 and Wordpress.

Thanks Waqas

Dear Community Members, We are facing issue opening our website in 63.0.3. The website address is https://www.adcouncil.ae I think it is a TLS issue but downgrading the TLS version in the client browser is not an ideal solution. I need a recommendation for a permanent solution which is server-side. The website works perfectly on IE and Chrome. Website is running on IIS8 and Wordpress. Thanks Waqas

All Replies (3)

FredMcD
FredMcD
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https://www.adcouncil.ae/ Secure Connection Failed The connection to the server was reset while the page was loading.

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

skullbocks
skullbocks Question owner
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Thanks for the reply.

Are there specific instructions for Symentic Endpoint Protection?

FredMcD
FredMcD
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It might be best to contact their support

https://support.norton.com

http://community.norton.com/