This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I retrieve my Firefox data on my computer?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

Firefox was updating itself on my computer ( not on this iPhone) and in the process all of it disappeared, bookmarks, data, etc. If I try to open it, message appears which says “Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible”.

Firefox was updating itself on my computer ( not on this iPhone) and in the process all of it disappeared, bookmarks, data, etc. If I try to open it, message appears which says “Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible”.

Modified by philipp

All Replies (1)

more options