Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Very difficult to copy/paste/highlight text on webpage since iOS 13

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by Tony Klein

KrunchiePops
KrunchiePops
more options

Hi all.

Since the rollout of iOS 13 (now 13.1) I personally find it virtually impossible to highlight text to copy/cut/paste from a webpage using Firefox for iOS.

I'm using a first edition 64Gb iPhone SE, model A1723 (the international version).

Initially I thought it was a general iOS 13 issue, but I have tried Safari and that works fine when copying and pasting text from a webpage.

In Firefox for iOS some sites (not many) you can perform this action albeit it occurs reluctantly. Others I am stabbing my finger like the touchscreen does not work. Often the result of attempting to cut/copy text in a webpage results in an Apple message offering to open the page in a new tab, bookmark it etc.

I've never had a problem copying and pasting text from a webpage since Firefox for iOS was created.

Has anyone experienced the same issue since iOS 13 - Mozilla devs. could you look into the issue?

Thanks.

Hi all. Since the rollout of iOS 13 (now 13.1) I personally find it virtually impossible to highlight text to copy/cut/paste from a webpage using Firefox for iOS. I'm using a first edition 64Gb iPhone SE, model A1723 (the international version). Initially I thought it was a general iOS 13 issue, but I have tried Safari and that works fine when copying and pasting text from a webpage. In Firefox for iOS some sites (not many) you can perform this action albeit it occurs reluctantly. Others I am stabbing my finger like the touchscreen does not work. Often the result of attempting to cut/copy text in a webpage results in an Apple message offering to open the page in a new tab, bookmark it etc. I've never had a problem copying and pasting text from a webpage since Firefox for iOS was created. Has anyone experienced the same issue since iOS 13 - Mozilla devs. could you look into the issue? Thanks.

All Replies (4)

Tony Klein
Tony Klein
more options

You're not (completely) alone: https://support.mozilla.org/en-US/questions/1269570

KrunchiePops
KrunchiePops Question owner
more options

Thanks Tony. Certainly a bug, and hopefully others will report it too!

Tony Klein
Tony Klein
more options

Seems to be fixed with the latest Firefox for iOS update.

Tony Klein
Tony Klein
more options

It's still a little erratic at times, but on the whole it seems to work a lot smoother now. Hopefully things will improve further with future updates. Maybe worth noting that I also updated my operating system to iOS 13.1.1 yesterday.