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can not send photo from email to desktop

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Toad-Hall

Mary
Mary
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i used to be able to send a photo or an important message i wanted to save directly to the desktop' I have it configured to send to desktop but it does not . when i try to select send all it shows the computer but does not say desktop i have to actually select desk top so now i have to actually select desktop 

how do  i configure it to go directly to the desktop
i used to be able to send a photo or an important message i wanted to save directly to the desktop' I have it configured to send to desktop but it does not . when i try to select send all it shows the computer but does not say desktop i have to actually select desk top so now i have to actually select desktop how do i configure it to go directly to the desktop
Attached screenshots

All Replies (2)

Mary
Mary Question owner
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see it says to desktop but it is not going there

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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I usually have the setting to ask where to save them, but I altered settings to test results and noticed the same as you. If a single attachment I was asked to click on 'Save' If multiple attachments, I was being asked to select a folder on the desktop although I could select 'Desktop' from the top directory. Then clicked on 'Select Folder' to save to desktop.

Either way, the save should be automatic and not require additional input from user.

I checked the 'Config editor' and it correctly says:

  • messenger.save.dir; C:\Users\User Account name\Desktop

I have created a bug report, it would be helpful if you could also make a comment stating what Operating System you are using, version of Thunderbird etc.