This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Corrupted Inbox

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by wilkofife

more options

Inbox suddenly became corrupted -some messages failed to show at all, others gobbledegook. Tried a Repair to the Inbox folder as suggested - and they disappeared completely. (Approx 200 messages) (Inbox and all other features now working perfectly) Can I retrieve the lost mail ?

Inbox suddenly became corrupted -some messages failed to show at all, others gobbledegook. Tried a Repair to the Inbox folder as suggested - and they disappeared completely. (Approx 200 messages) (Inbox and all other features now working perfectly) Can I retrieve the lost mail ?

All Replies (2)

more options

Is this a unified inbox in the unified folder view?

more options

Thanks Matt - it is not a unified inbox. I have four accounts- all other boxes are working perfectly, as is the one where the 'event' happened. Mail prior to, and subsequent, is fine. But I have 'lost' around 200 messages, I think. It is not the end of the world, though, and as far as I can remember there is nothing in the 'lost' batch of huge importance. But it would be nice to know !