Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unifying my two accounts

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Hughmoz

more options

I am using 68.4.2 on a Mac desktop. I have quite a few Profiles in the Finder>Go>Library> Thunderbird> Profiles .

The Problem I have is that a lot of my old emails and folders are under an account that I cannot find in Tools>Account Settings.

So under Inbox I have Inbox, and then 2 sub folders and I have to use the named account which is the only one under Account Settings to click on "Get Mail" .

It's the same with Trash, I have Trash and two sub foiders and things go to the named account sub foider.

So, I have one account that I can find, but all my self named folders are under my name (the account that I cannot find).

How can I get all of these folders/emails into one identity so that I just have Inbox and Trash without the sub-folders under them please?

I am using 68.4.2 on a Mac desktop. I have quite a few Profiles in the Finder>Go>Library> Thunderbird> Profiles . The Problem I have is that a lot of my old emails and folders are under an account that I cannot find in Tools>Account Settings. So under Inbox I have Inbox, and then 2 sub folders and I have to use the named account which is the only one under Account Settings to click on "Get Mail" . It's the same with Trash, I have Trash and two sub foiders and things go to the named account sub foider. So, I have one account that I can find, but all my self named folders are under my name (the account that I cannot find). How can I get all of these folders/emails into one identity so that I just have Inbox and Trash without the sub-folders under them please?

Modified by Hughmoz

All Replies (1)

more options

Have sussed this out now, but do not know how to delete my question.