This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Rapid filter problems. Cannot find all messages to a recipient. Only some are found.

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by domlob

more options

Hi, I want to use, as I do often, the rapid filter to check messages. I indicate a name or part of name (not the mail address) in the search field and clic on Recipient but I can see that I don't get all the recipient's messages. Only some of them. I can get all the messages when I also clic on Message Content. Could you fix that ? Thank you in advance.

Nota : I can get all the messages if I indicate the email address of the recipient in the search field instead of the name of the recipient.

Hi, I want to use, as I do often, the rapid filter to check messages. I indicate a name or part of name (not the mail address) in the search field and clic on Recipient but I can see that I don't get all the recipient's messages. Only some of them. I can get all the messages when I also clic on Message Content. Could you fix that ? Thank you in advance. Nota : I can get all the messages if I indicate the email address of the recipient in the search field instead of the name of the recipient.

All Replies (1)

more options

It seems to be working again !!!! Don't know what happened? Let's forget it for the moment.