This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why Can't I see my Saved Passwords?

  • 3 replies
  • 2 have this problem
  • 28 views
  • Last reply by McCoy

Jena
Jena
more options

I can not see my passwords , it ask for my Firefox password ... I typed it in but it still will not show my Passwords ...

I can not see my passwords , it ask for my Firefox password ... I typed it in but it still will not show my Passwords ...

Chosen solution

Jena said
oh ok cool ..... Thank you very much

My pleasure Jena !

Read this answer in context 👍 0

All Replies (3)

McCoy
McCoy
more options

Hello   Jena,

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/lockwise-password-authentication-prompt

- - - - - - - - - - - - - - - - - - -

In case you want to disable this feature :

Type in the address bar   about:config   and press Enter.
(ignore the warning)

Type in the search bar and look for the preference :

signon.management.page.os-auth.enabled

Change its value to   false.

Then close and restart Firefox.

(this preference may be removed sometime in the near future )

Jena
Jena Question owner
more options

oh ok cool ..... Thank you very much

McCoy
McCoy
more options

Chosen Solution

Jena said
oh ok cool ..... Thank you very much

My pleasure Jena !