This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird transfer to new computer

more options

Good morning,

My computer recently was fried by a power surge. The HDD is unaffected, so I am looking to transfer my profile and email history to a new PC. I have Thunderbird installed on the new system. I have gone through and copied the "app data" in both local and roaming folders from the old HDD to the new computer. Still noting showing up when I launch Thunderbird, except to set up a new account. Any advice on how to get this up and running? Seems like the version on the old PC was not the same latest as I just downloaded on the new system.

Thank you,

Good morning, My computer recently was fried by a power surge. The HDD is unaffected, so I am looking to transfer my profile and email history to a new PC. I have Thunderbird installed on the new system. I have gone through and copied the "app data" in both local and roaming folders from the old HDD to the new computer. Still noting showing up when I launch Thunderbird, except to set up a new account. Any advice on how to get this up and running? Seems like the version on the old PC was not the same latest as I just downloaded on the new system. Thank you,

All Replies (3)

more options
more options

I found this article that helped resolve the situation: http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird Thank you

more options

Thank you for using Thunderbird.


Greetings Firefox Volunteer.