Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't watch anything on Netflix, error F7063-1417 appears

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by cor-el

writebeat
writebeat
more options

Am unable to watch anything on Netflix with Firefox on my imac desktop. Keep getting the error code: F7063-1417. Tried the troubleshooting steps on the Netflix website for this code, also updated to latest version of Firefox and restarted computer. Nothing has worked. The Netflix help desk told me simply to use another browser.

I am able to watch Netflix with Safari for now, but Firefox is my default browser. Any ideas on how I can solve this problem? Please let me know.

thank you. l.a.

Am unable to watch anything on Netflix with Firefox on my imac desktop. Keep getting the error code: F7063-1417. Tried the troubleshooting steps on the Netflix website for this code, also updated to latest version of Firefox and restarted computer. Nothing has worked. The Netflix help desk told me simply to use another browser. I am able to watch Netflix with Safari for now, but Firefox is my default browser. Any ideas on how I can solve this problem? Please let me know. thank you. l.a.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Hi

Are you possibly using Private Browsing mode as that can cause indexedDB not working properly ?

You can check for issues with local storage (indexedDB).