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problems with receiving mail

  • 1 reply
  • 1 has this problem
  • 42 views
  • Last reply by christ1

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Yesterday, friday the 30th of november, thunderbird improved changes on thunderbird. and now there is a lock on my mailadres "skarveland@versatel.nl" I cannot recieve mail but I can send email. in the attachement I send a screenshot from the problem. On my provider zonnet I do receive the mail but not on thunderbird.

Yesterday, friday the 30th of november, thunderbird improved changes on thunderbird. and now there is a lock on my mailadres "skarveland@versatel.nl" I cannot recieve mail but I can send email. in the attachement I send a screenshot from the problem. On my provider zonnet I do receive the mail but not on thunderbird.
Attached screenshots

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now there is a lock on my mailadres

I'd guess the lock has always been there. It indicates a secure connection to the server. This is what you want.

I cannot recieve mail

See https://support.mozilla.org/kb/cannot-receive-messages