This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Twitter video turns black once you hit play after installing latest Nvidia driver

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Twitter video turns black once you hit play after installing latest Nvidia driver. The audio continues to play just fine.

Twitter video turns black once you hit play after installing latest Nvidia driver. The audio continues to play just fine.

Chosen solution

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Read this answer in context 👍 0

All Replies (2)

more options

This also happens to Gifs on Twitter

more options

Chosen Solution

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?