This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Detach and Delete Attachment Not Working (Tbird 78)

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by Matt

more options

Since moving to Thunderbird 78 I have found that I am unable to 'Detach' or 'Delete' some [jpeg] attachments from emails. When doing so, it goes through the usual actions including the message that "this cannot be undone" but does not do so. Prior to this version it all worked as expected.

I have run though vacuous diagnostic tests (safe mode etc.,) but to no avail.

I would therefore be grateful for some assistance.

Many thanks

Since moving to Thunderbird 78 I have found that I am unable to 'Detach' or 'Delete' some [jpeg] attachments from emails. When doing so, it goes through the usual actions including the message that "this cannot be undone" but does not do so. Prior to this version it all worked as expected. I have run though vacuous diagnostic tests (safe mode etc.,) but to no avail. I would therefore be grateful for some assistance. Many thanks

All Replies (1)

more options

It looks like this bug might describe your issue https://bugzilla.mozilla.org/show_bug.cgi?id=322966