This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Black screen with firefox logo has frozen iphone 8

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by OBW47

janetb1348
janetb1348
more options

I can't get past black screen with firefox logo and am not able to turn off phone.

I can't get past black screen with firefox logo and am not able to turn off phone.

Chosen solution

How to force restart iPhone 8. To force restart (hard reset) the iPhone 8, press and release the Volume Up button, press and release the Volume Down button, and press and hold the Side button until your device reboots, then release. All three button presses should be done in relatively quick succession.

Read this answer in context 👍 0

All Replies (1)

OBW47
OBW47
more options

Chosen Solution

How to force restart iPhone 8. To force restart (hard reset) the iPhone 8, press and release the Volume Up button, press and release the Volume Down button, and press and hold the Side button until your device reboots, then release. All three button presses should be done in relatively quick succession.