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I cannot send or receive emails since thunderbird updated to version 78, I have checked the solutions and security tls was already set to 1. It is still not working what can I do now.

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  • Last reply by atErik

jane19
jane19
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I cannot send or receive emails since thunderbird updated to version 78, I have checked the solutions and security tls was already set to 1. It is still not working what c an I do now. Thank you.

The error message is: Connect error 10061.

I cannot send or receive emails since thunderbird updated to version 78, I have checked the solutions and security tls was already set to 1. It is still not working what c an I do now. Thank you. The error message is: Connect error 10061.

All Replies (3)

Wayne Mery
Wayne Mery
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Perhaps your antivirus software see https://support.mozilla.org/en-US/kb/cannot-receive-messages and related articles

atErik
atErik
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http://forums.mozillazine.org/viewtopic.php?f=39&t=529502&start=0 http://kb.mozillazine.org/Connection_errors_-_SMTP

so make sure you have correct mail-server-address settings.

atErik
atErik
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also disable AntiVirus(AV)/SecuritySuit(SS) software's "mail-protection" option only , if it does not have a sub-option to add EXCEPTIONS . if it has option to add Exception inside "mail-protection" , then do not disable "mail-protection", just add IMAP/POP3 & SMTP, etc mail-servers into the EXCEPTION list . and, make sure AV/SS has this/similar option enabled: Scan files on access. and, do the other instructions (related to AV/FW/SS) shown here (part-3 & part-4).

as mentioned earlier , again check you have correct mail-server settings.