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Trusteer Rapport extension

  • 2 replies
  • 1 has this problem
  • 404 views
  • Last reply by FredMcD

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Following a hard disk crash, I had to replace the hard disk on my desktop. Restoring backups of data and programs is proving time consuming and difficult. I needed to download and do new install of Firefox, now running 87. But Trusteer Rapport also needed to be downloaded and installed, and neither the extension nor the address bar icon now seem to exist. Can anyone help me get the address bar icon for Trusteer Rapport back in Firefox, which is my preferred browser (the address bar icon isn't there in Chrome, either, although the extension is installed there).

Following a hard disk crash, I had to replace the hard disk on my desktop. Restoring backups of data and programs is proving time consuming and difficult. I needed to download and do new install of Firefox, now running 87. But Trusteer Rapport also needed to be downloaded and installed, and neither the extension nor the address bar icon now seem to exist. Can anyone help me get the address bar icon for Trusteer Rapport back in Firefox, which is my preferred browser (the address bar icon isn't there in Chrome, either, although the extension is installed there).

Chosen solution

Sometimes a reboot is all it takes.

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

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OK, solved it -- not sure what I did other than maybe rebooting but it is there now.


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Modified by Jim C

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Chosen Solution

Sometimes a reboot is all it takes.

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.