This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Microphone won't pick up audio

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by qandres12

qandres12
qandres12
more options

as of today Im having issues with Firefox recording any audio from my headset. I have confirmed that its firefox causing the issues. I did a system update, firefox updated, my drivers are up to date, other programs pick up0 the audio such as OBS Studio, Discord, Chrome online audio tests work. When I try the same audio tests on Firefox, it doesnt work at all, it pickups that I have my mic plugged in but when it comes to record, it doesnt record any sound. I also did a restart of Firefox. Any help would be appreciated.

https://bin.snopyta.org/?603bddd490784b2f#6wm4BfpkyTJLiH9mrAfY65r4RNAimWHFXgUCcneucooT

HyperX Cloud Alpha Mic is what I have the mic labeled as.

EDIT: Ive tried using other mics and uninstalling Firefox/removing all traces of FF from the pc. FF is still the only program that refuses to access any mic. Everything else uses the mic without issue. I've also tried installing older versions of Firefox and still have the same result.

as of today Im having issues with Firefox recording any audio from my headset. I have confirmed that its firefox causing the issues. I did a system update, firefox updated, my drivers are up to date, other programs pick up0 the audio such as OBS Studio, Discord, Chrome online audio tests work. When I try the same audio tests on Firefox, it doesnt work at all, it pickups that I have my mic plugged in but when it comes to record, it doesnt record any sound. I also did a restart of Firefox. Any help would be appreciated. https://bin.snopyta.org/?603bddd490784b2f#6wm4BfpkyTJLiH9mrAfY65r4RNAimWHFXgUCcneucooT HyperX Cloud Alpha Mic is what I have the mic labeled as. EDIT: Ive tried using other mics and uninstalling Firefox/removing all traces of FF from the pc. FF is still the only program that refuses to access any mic. Everything else uses the mic without issue. I've also tried installing older versions of Firefox and still have the same result.

All Replies (1)

qandres12
qandres12 Question owner
more options

https://mdn.github.io/web-dictaphone/ Ive tried using thie demo page from another question is found and it doesnt record at all using FF as my browser. Using Chrome or Brave, it works