This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

QuotaExceededError: The quota has been exceeded

  • 7 replies
  • 2 have this problem
  • 1958 views
  • Last reply by Maddy

Maddy
Maddy
more options

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox

every time I have to clear cookie and cache and restart Firefox

also tried updating Firefox

I'm using since more than 2years but this issue is since last 2 months only

Please help

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox every time I have to clear cookie and cache and restart Firefox also tried updating Firefox I'm using since more than 2years but this issue is since last 2 months only Please help

Modified by Maddy

Chosen solution

Enter "about:config" in the address bar -> search for "dom.storage.default_quota" -> edit value and enter larger value (e.g. 25120) (default is 5120).

Read this answer in context 👍 0

All Replies (7)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Chosen Solution

Enter "about:config" in the address bar -> search for "dom.storage.default_quota" -> edit value and enter larger value (e.g. 25120) (default is 5120).

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can also check the content of the storage folder (/storage/default) to see if you can cleanup some website data stored in indexedDB. Just be cautious with what you remove and do not remove extension data stored in moz-extension+++ folders.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Maddy
Maddy Question owner
more options

I'm still facing the same error

tried all above

QuotaExceededError: The quota has been exceeded.

Maddy
Maddy Question owner
more options

TyDraniu said
Enter "about:config" in the address bar -> search for "dom.storage.default_quota" -> edit value and enter larger value (e.g. 25120) (default is 5120).


I did as said but today I got same error, then now i have again changed its value as 205120 Error disappeared, lets see for 2-3 days if I face same error again

Maddy
Maddy Question owner
more options

TyDraniu said
Enter "about:config" in the address bar -> search for "dom.storage.default_quota" -> edit value and enter larger value (e.g. 25120) (default is 5120).


It helped me to a extent ... I m happy with this solution I faced this error again then I again changed the value like 85120

now I m not getting this error frequently but now I get this error hardly sometime.

Still I consider this as a FIX

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does this only happen if you access (or have accessed) a specific website or does this happen randomly ?

Do you let Windows handle the Page file automatically or have you set a fixed size for the Windows Page File ?

  • Control Panel -> System -> Advanced -> Performance -> Settings

If you use a fixed size for the page file then try the automatic setting and let Windows handle the page file automatically.

Maddy
Maddy Question owner
more options

this is Fixed, m not getting any further error

Thank u folks