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Firefox menu/settings

  • 5 replies
  • 1 has this problem
  • 14 views
  • Last reply by FredMcD

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My firefox menu bar and menu button on my laptop are actually Google's menus. When i want to change settings i'm dupposed to click on Firefox in the menu bar but it's not there. This is true even when i log into my firefox account. The menu button shows tabs for gmail, contacts; etc. All Google stuff. I have been trying to sync my laptop with my android phone but all the instructions tell me to click on things that aren't there.

My firefox menu bar and menu button on my laptop are actually Google's menus. When i want to change settings i'm dupposed to click on Firefox in the menu bar but it's not there. This is true even when i log into my firefox account. The menu button shows tabs for gmail, contacts; etc. All Google stuff. I have been trying to sync my laptop with my android phone but all the instructions tell me to click on things that aren't there.

All Replies (5)

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Hello,

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Thank you!

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Are you using an add-on from Google?

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

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Ii am not ignoring this. I will definitely do all of the above but I am in The Philippines so am going to bed.. I am on my phone now but tomorrow I will go on my laptoll, which is where the problem is. Thanks

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I have been able to access the Firefox menu. The problem was that yhings were not where the instructions said and the wording was different. My fault as a tech dummy. However, when I get the Firefox scanner to come up, it immediately asks me to grant access to the camer. When I click "allow", a screen comes on saying, "Did you use the system camera? You must pair from within a Firefox app." Nothing there to click. All I can do is start over again, meaning clicking on "scan", the scanner comes on briefly, asks me to allow, I do, and then the "Did you ...etc." over and over. I checked my permissions and Firefox is allowed access to tge camera. I don't know what to do next. I have done this scan process oved and over again.

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I called for more help.