This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Change incoming server on account from pop3 to imap

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Amagpie

more options

I've got email accounts set up on my main computer and have just realised that some of them are using pop3 server settings to download mail - which means that it disappears from the inboxes of other devices when I'm away. I can't see a way to alter the incoming server settings on an account. Is it possible?

I've got email accounts set up on my main computer and have just realised that some of them are using pop3 server settings to download mail - which means that it disappears from the inboxes of other devices when I'm away. I can't see a way to alter the incoming server settings on an account. Is it possible?

Chosen solution

All Replies (2)

more options

Chosen Solution

You cannot change an existing account. See https://support.mozilla.org/kb/switch-pop-imap-account

more options

Thanks, That didn't show when I looked for an answer - or I stopped scrolling too soon