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i can not locate my old windows bookmarks and passwords

ryanhill1950
ryanhill1950
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My old computer ran windows 7, the operating system died and i bought a new computer. I opened firefox and i could not find my bookmarks. all the help articles say to find C:windows.old\users\<username>\appdata\roaming\moxilla\firefox\profiles\<filename.default\>bookmarkbackups

when i follow the path the default folder doesn't contain my old windows bookmarks.

My old computer ran windows 7, the operating system died and i bought a new computer. I opened firefox and i could not find my bookmarks. all the help articles say to find C:windows.old\users\<username>\appdata\roaming\moxilla\firefox\profiles\<filename.default\>bookmarkbackups when i follow the path the default folder doesn't contain my old windows bookmarks.

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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The Windows.old folder is created by Windows when you run its Refresh feature, so I would be surprised if you have a C:\Windows.old folder on your new computer already.

Did you migrate any data from your old computer's hard drive (or SSD) to your new computer's hard drive (or SSD)? Are you able to access old data by attaching your old drive to your new computer?

ryanhill1950
ryanhill1950 Question owner
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i have the old hard drive, but it doesn't seem to want to open on my new pc? any suggestions?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hmm, that's not good. Is it showing up as the D, E, F drive, etc., or it's not recognized at all? If there's a hardware problem, this wouldn't be the best site to solve that part.

To explore the relevant folder on the old drive, you need to set Windows to show hidden files and folders: https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2

Then it would be (if your drive is E):

E:\Users\<username>\AppData\Roaming\Mozilla\Firefox