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UNABLE TO CONNECT WITH MOZILLA FIREFOX BUT CAN WITH MICROSOFT EDGE

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Amelia

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Hello! I need help getting connection back with Mozilla Firefox! Every time I type in a website following the Firefox title page the following message below appears when typing a different website in the browser. When I use Microsoft Edge it works fine! Please help me correct this issue and thanks in advance!

Unable to connect

An error occurred during a connection to www.youtube.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Hello! I need help getting connection back with Mozilla Firefox! Every time I type in a website following the Firefox title page the following message below appears when typing a different website in the browser. When I use Microsoft Edge it works fine! Please help me correct this issue and thanks in advance! Unable to connect An error occurred during a connection to www.youtube.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (1)

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Hello,

Did you allow Firefox to connect to the internet through Windows firewall?

If not, please look at How to let Firefox use the internet on your Windows computer