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Account setup on new computer - add security exception

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  • Last reply by Matt

Richard
Richard
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I have TB installed on an older laptop, working well. I downloaded and installed TB on a new Windows laptop. When the auto setup runs to set up the first email account, the server settings are identified and "Account successfully created" is shown. Then Add Security Exception dialog pops up, preloaded with talktalk.net in the Location box. A message reads "Wong site - The certificate belongs to a different site, which could mean that someone is trying to impersonate this site." "permanently store this exception" box is ticked. The "Get Certificate" button does nothing. I am invited to "Confirm security exception." It sounds wrong - what am I supposed to do?

I have TB installed on an older laptop, working well. I downloaded and installed TB on a new Windows laptop. When the auto setup runs to set up the first email account, the server settings are identified and "Account successfully created" is shown. Then Add Security Exception dialog pops up, preloaded with talktalk.net in the Location box. A message reads "Wong site - The certificate belongs to a different site, which could mean that someone is trying to impersonate this site." "permanently store this exception" box is ticked. The "Get Certificate" button does nothing. I am invited to "Confirm security exception." It sounds wrong - what am I supposed to do?
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Matt
Matt
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Using an anti virus to scan your mail? Most of them substitute their own self signed certificates leaving problems with requests to add exceptions.

Have a look at the issuer in the view button.