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Unable to update to 103; "please download new version"

  • 3 replies
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  • Last reply by Matt

Bosco
Bosco
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I keep getting a message that T'bird is unable to update to 103 and I should download & install 103.

I'm on Win 11, T'bird 102.2.2. When I look at T'bird help, it says it's up-to-date. I do not want to download & install a new program & have to set up my email addresses (I have 5) all over again. (I have the same problem on my WIn 10 laptop)

Will the next "update" allow 102 to update to 103?

Thank you.

I keep getting a message that T'bird is unable to update to 103 and I should download & install 103. I'm on Win 11, T'bird 102.2.2. When I look at T'bird help, it says it's up-to-date. I do not want to download & install a new program & have to set up my email addresses (I have 5) all over again. (I have the same problem on my WIn 10 laptop) Will the next "update" allow 102 to update to 103? Thank you.

All Replies (3)

Matt
Matt
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My information is that both Avast and AVG are blocking the update server and require modification to permit updates. Are you using one of those?

Bosco
Bosco Question owner
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Yes, AVG. How do I go about modifying it, then? Or turn it off, update, and turn it back on?

Matt
Matt
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See https://support.mozilla.org/en-US/questions/1391179#answer-1537576