This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Logins don't sync even when told to

  • 1 reply
  • 0 have this problem
  • 10 views
  • Last reply by cor-el

more options

I have logins enabled to be synchronized on my account but they do not synchronize. I've removed and re-added devices. I've made sure both are on the same account. Both computers have the most up-to-date version of Firefox. One has 14 logins the other has 448.

I have logins enabled to be synchronized on my account but they do not synchronize. I've removed and re-added devices. I've made sure both are on the same account. Both computers have the most up-to-date version of Firefox. One has 14 logins the other has 448.
Attached screenshots

All Replies (1)

more options

Note that logins may not sync if you have used the CSV import feature.

You can install the About Sync extension in Firefox 72 and newer on desktop to check what data is stored on the Sync server via the about:sync page provided by this extension.

Close and restart Firefox to access the about:sync page added by this extension (see the about:about page for possible about pages).