This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Site to remember this computer

  • 1 reply
  • 0 have this problem
  • 5 views
  • Last reply by cor-el

more options

I want my banking to remember my computer when I log in. Every time I log in and a code is sent to me it asked if I want them to remember my computer. I click yes. However, when I log in again, it has not retained my computer. I do, however, want to log in each time.

Also, there are sites when I click on them, such as Facebook or AOL I have to enter my user name and password. I used to be able to click the icon and it take me right there without asking for user and password.

Thanks,

Joan Florence

I want my banking to remember my computer when I log in. Every time I log in and a code is sent to me it asked if I want them to remember my computer. I click yes. However, when I log in again, it has not retained my computer. I do, however, want to log in each time. Also, there are sites when I click on them, such as Facebook or AOL I have to enter my user name and password. I used to be able to click the icon and it take me right there without asking for user and password. Thanks, Joan Florence

All Replies (1)

more options

Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" to clear cookies keeps cookies with an allow exception
    in 102+ version toggling this setting makes changes to the "Clear history when Firefox closes" settings and those settings prevail
  • using "Clear history when Firefox closes" in Firefox 102+ honors exceptions and keeps cookies with an allow exception, previous versions removed all cookies

Make sure to keep the "Site settings".

  • clearing "Site settings" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings