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Browser update bug

Edward Elric
Edward Elric
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Hello,

I updated my browser to the newest version and attempted to watch tv on Xfinity but got an error then tried Netflix but got another message that my browser is no longer supported and to update it which I already did. The error codes are in the screenshots provided. I'm not able to watch anything now and I'm Pissed. Both websites work on Microsoft Edge and I've sent in two bug reports for it.

Hello, I updated my browser to the newest version and attempted to watch tv on Xfinity but got an error then tried Netflix but got another message that my browser is no longer supported and to update it which I already did. The error codes are in the screenshots provided. I'm not able to watch anything now and I'm Pissed. Both websites work on Microsoft Edge and I've sent in two bug reports for it.
Attached screenshots

Modified by Edward Elric

Chosen solution

Works for me in Windows 11. see screenshots Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎16-‎Dec-‎22 OS build 25267.1000 Experience Windows Feature Experience Pack 1000.25267.1000.0

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All Replies (4)

Edward Elric
Edward Elric Question owner
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This only a issue with Firefox I do not use google chrome.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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I'm in linux with Firefox in Safe Mode plus ETP is off and get the same message. see screenshot Let me go see what happens in Windows...

Modified by jonzn4SUSE

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Chosen Solution

Works for me in Windows 11. see screenshots Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf


Edition Windows 11 Pro Insider Preview Version 22H2 Installed on ‎16-‎Dec-‎22 OS build 25267.1000 Experience Windows Feature Experience Pack 1000.25267.1000.0

Edward Elric
Edward Elric Question owner
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I haven't tried it in safe mode yet but I'm going to try it however I tried to open it in Firefox troubleshoot mode but it still gives me the error.