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mobile Bowser consistently way to slow. considering switching.

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  • Last reply by Paul

santi79
santi79
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I just want to report my experience using your mobile browser. navigating through your browser is very slow. I thought it was just the website I was navigating through but then I started navigating the same website through another browser and had no problems. Then I noticed navigating through other websites with other browsers was easier too. If there is a method to make navigating through your browser faster then let me know. And I'm frustrated that there is no direct contact to support. I am communicating this report through this media because there was no direct way to make this report to support. That is very frustrating to me. Why isn't there a direct line to contact support. Why is contacting Mozilla volunteers the only option for those looking to report issues or looking for real technical support?

I just want to report my experience using your mobile browser. navigating through your browser is very slow. I thought it was just the website I was navigating through but then I started navigating the same website through another browser and had no problems. Then I noticed navigating through other websites with other browsers was easier too. If there is a method to make navigating through your browser faster then let me know. And I'm frustrated that there is no direct contact to support. I am communicating this report through this media because there was no direct way to make this report to support. That is very frustrating to me. Why isn't there a direct line to contact support. Why is contacting Mozilla volunteers the only option for those looking to report issues or looking for real technical support?

All Replies (1)

Paul
Paul
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Hi,

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. If you want to leave feedback for developers, you can go to the Firefox Help menu and select either Share ideas and feedback… or Submit feedback…, depending on your Firefox version. Alternatively, you can use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.

You can also file a bug report or feature request. See File a bug report or feature request for Mozilla products for details.