This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Thunderbird "Portable" opening panel contains no information

  • 3 replies
  • 0 have this problem
  • 20 views
  • Last reply by Dr. Dave

Dr. Dave
Dr. Dave
more options

Today When I started my "C:\_PortableApps.com\Thunderbird Portable"\ThunderbirdPortable.exe" My Thunderbird "Portable" opening panel contains no information. The only thing I could see was if I clicked on "Account Settings" Tab. The only way I could Fix it was Closing Thunderbird and renaming "C:\_PortableApps.com\Thunderbird "\ to C:\_PortableApps.com\Thunderbird Portable" to "C:\_PortableApps.com\Thunderbird Portable-Broke" and the Start "C:\_PortableApps.com\Thunderbird Portable-Broke\ThunderbirdPortable.exe"

I even Deleted My "C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profile" Folder and reinstalled "ThunderbirdPortable_102.10.0_English.paf.exe".

I think somewhere on local computer something is "Referencing" The "C:\_PortableApps.com\Thunderbird Portable" Folder it won't let my Opening Page show anything.

If I copy "C:\_PortableApps.com\Thunderbird Portable-Broke" and Rename it "C:\_PortableApps.com\Thunderbird Portable" Folder it won't let my Opening Page show anything, But If I start "C:\_PortableApps.com\Thunderbird Portable\\ThunderbirdPortable.exe" I can see my Opening Page.

I can't remember if I added any files to "My Local Folders" In most of my Setups on other computers with different email addresses I usually do and I can't remember If I did on this computer for sure.

Today When I started my "C:\_PortableApps.com\Thunderbird Portable"\ThunderbirdPortable.exe" My Thunderbird "Portable" opening panel contains no information. The only thing I could see was if I clicked on "Account Settings" Tab. The only way I could Fix it was Closing Thunderbird and renaming "C:\_PortableApps.com\Thunderbird "\ to C:\_PortableApps.com\Thunderbird Portable" to "C:\_PortableApps.com\Thunderbird Portable-Broke" and the Start "C:\_PortableApps.com\Thunderbird Portable-Broke\ThunderbirdPortable.exe" I even Deleted My "C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profile" Folder and reinstalled "ThunderbirdPortable_102.10.0_English.paf.exe". I think somewhere on local computer something is "Referencing" The "C:\_PortableApps.com\Thunderbird Portable" Folder it won't let my Opening Page show anything. If I copy "C:\_PortableApps.com\Thunderbird Portable-Broke" and Rename it "C:\_PortableApps.com\Thunderbird Portable" Folder it won't let my Opening Page show anything, But If I start "C:\_PortableApps.com\Thunderbird Portable\\ThunderbirdPortable.exe" I can see my Opening Page. I can't remember if I added any files to "My Local Folders" In most of my Setups on other computers with different email addresses I usually do and I can't remember If I did on this computer for sure.
Attached screenshots

Chosen solution

Update, I Deleted "C:\_PortableApps.com\Thunderbird Portable" Folder Reinstalled "Thunderbird Portable" creating a new "C:\_PortableApps.com\Thunderbird Portable" Folder then setup my email account again, then renamed "C:\_PortableApps.com\Thunderbird Portable" Folder to "C:\_PortableApps.com\Thunderbird Portable-new" Folder then Renamed "C:\_PortableApps.com\Thunderbird Portable-Broke" Folder to "C:\_PortableApps.com\Thunderbird Portable" Folder and everything works

I believe this has something to Update version 102.10.1 (32-bit)

On another Note My "FirefoxPortable" upgraded to 112.0.2 (32-bit) and lost ALL closing "FirefoxPortable" and Restarting "FirefoxPortable" so maybe both upgrades might be related, I don't know.

Read this answer in context 👍 0

All Replies (3)

david
david
  • Top 10 Contributor
more options

Those changes in folder names wouldn't apply to Thunderbird. You may get better assistance at the portableapps forum at https://portableapps.com/support

Dr. Dave
Dr. Dave Question owner
more options

Chosen Solution

Update, I Deleted "C:\_PortableApps.com\Thunderbird Portable" Folder Reinstalled "Thunderbird Portable" creating a new "C:\_PortableApps.com\Thunderbird Portable" Folder then setup my email account again, then renamed "C:\_PortableApps.com\Thunderbird Portable" Folder to "C:\_PortableApps.com\Thunderbird Portable-new" Folder then Renamed "C:\_PortableApps.com\Thunderbird Portable-Broke" Folder to "C:\_PortableApps.com\Thunderbird Portable" Folder and everything works

I believe this has something to Update version 102.10.1 (32-bit)

On another Note My "FirefoxPortable" upgraded to 112.0.2 (32-bit) and lost ALL closing "FirefoxPortable" and Restarting "FirefoxPortable" so maybe both upgrades might be related, I don't know.

Dr. Dave
Dr. Dave Question owner
more options

I should Add I Deleted my "C:\_PortableApps.com\Thunderbird Portable" folder then from a previous backup Restored a working copy of "C:\_PortableApps.com\Thunderbird Portable" folder, it ran good and then ask to upgrade to version from 102.10.0 (32-biit) 102.10.1 (32-biit) and everything works great. I don't know what went wrong but it works now.