We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am tired of reaching a dead end!

  • 1 reply
  • 2 have this problem
  • 34 views
  • Last reply by Paul

Jeff Buky
Jeff Buky
more options

Hmm. We’re having trouble finding that site.

We can’t connect to the server at recs.richrelevance.com.

If you entered the right address, you can: 

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)
Hmm. We’re having trouble finding that site. We can’t connect to the server at recs.richrelevance.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web (you might be connected but behind a firewall)

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Are you sure that is the correct website address? When I try to open it, I get an error telling me that a website cannot be found at that address.