Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Updated Firefox and immediately, computer selections with mouse or other - are not working. Screen freezes.

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by zeroknight

more options

I allowed an update for Firefox today. Ever since, my computer is stopping, and not responding to mouse selections on firefox including the shortcut menu. While reading google new, the computer stopped responding. This has never happened before the update. I want to undo the update and revert to former firefox version.

I allowed an update for Firefox today. Ever since, my computer is stopping, and not responding to mouse selections on firefox including the shortcut menu. While reading google new, the computer stopped responding. This has never happened before the update. I want to undo the update and revert to former firefox version.

All Replies (1)

more options

Does it still happen in Troubleshoot Mode?