This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Authenctication problem

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by david

more options

I get the error message "Authentication fault.... while connecting server imap.gmail.com" with one of the two gmail-adresses. With my email there is no problem, with the address of my wife I get that error message, everything look OK or similar with my emailconfiguration... I really do not see where the problem is....

Please help

Kr, Luc

I get the error message "Authentication fault.... while connecting server imap.gmail.com" with one of the two gmail-adresses. With my email there is no problem, with the address of my wife I get that error message, everything look OK or similar with my emailconfiguration... I really do not see where the problem is.... Please help Kr, Luc

Chosen solution

I removed this account and installed it again and the problem is solved... everthing works again.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

I removed this account and installed it again and the problem is solved... everthing works again.

more options

Then please mark this solved so that it is removed from active topics. Thank you.