Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Black screen

cliveljohns
cliveljohns
more options

When I open the Firefox App the screen flickers and becomes black. I think this started after the recent UI6.0 update

When I open the Firefox App the screen flickers and becomes black. I think this started after the recent UI6.0 update

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I do not recognise that as an update to Firefox for Android.

What is the make and model of your Android device?

Have you installed Firefox for Android from the Google Play store?

cliveljohns
cliveljohns Question owner
more options

It's the latest Android software update. My phone is the Galaxy S22 Ultra, and I downloaded the app from the Google Play Store