This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails Going int Wrong Accounts

  • 3 replies
  • 0 have this problem
  • 28 views
  • Last reply by The-II1

more options

I have several email account managed by TBird. Inexplicably I now have email sent to my "gmail" account, being copied to my "mail" account. This does not occur with all the time, but randomly. Additionally, when I delete an email from my inbox in gmail, it appears in my mail account inbox. I've had these accounts for several years; however, this has just started. Thanks for any assistance.

I have several email account managed by TBird. Inexplicably I now have email sent to my "gmail" account, being copied to my "mail" account. This does not occur with all the time, but randomly. Additionally, when I delete an email from my inbox in gmail, it appears in my mail account inbox. I've had these accounts for several years; however, this has just started. Thanks for any assistance.

All Replies (3)

more options

The-II1 said

I have several email account managed by TBird. Inexplicably I now have email sent to my "gmail" account, being copied to my "mail" account. This does not occur with all the time, but randomly.

Who is the provider of this "mail" account? Can you post a screen shot?

The-II1 said

Additionally, when I delete an email from my inbox in gmail, it appears in my mail account inbox. I've had these accounts for several years; however, this has just started. Thanks for any assistance.

Check Account Settings > Server Settings > "When I delete a message". What is it set to?

more options

Is this version 115?

more options

It's version 115.5.1

The provider is mail.com

Server settings on my mail.com account says to move trash to the trash folder on mail.com; on G-mail, move trash to trash folder on G-mail.com