This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Donate

  • 1 reply
  • 0 have this problem
  • 8 views
  • Last reply by david

more options

I was about to donate to Mozilla as I am a long time user of Thunderbird. Do to my computer being hacked and entire password file stolen I've decided when placing any charges to my credit card I use a generated virtual card number. The app that generates the number is an extension in my Chrome browser. I've used this app before when making purchases; The app auto generates a virtual number and can send the required information to the vendors credit card purchasing page. However, I tried this when donating to Mozilla and the popup locks me out of the virtual number app so that I can't "send" the information over to the Donation popup. I don't use G-PAY, PayPal or any other third party processor. Maybe Mozilla doesn't allow the use of virtual credit card numbers. Anyway, my intention was to donate. Any suggestions that will allow me to use my preferred payment method?

I was about to donate to Mozilla as I am a long time user of Thunderbird. Do to my computer being hacked and entire password file stolen I've decided when placing any charges to my credit card I use a generated virtual card number. The app that generates the number is an extension in my Chrome browser. I've used this app before when making purchases; The app auto generates a virtual number and can send the required information to the vendors credit card purchasing page. However, I tried this when donating to Mozilla and the popup locks me out of the virtual number app so that I can't "send" the information over to the Donation popup. I don't use G-PAY, PayPal or any other third party processor. Maybe Mozilla doesn't allow the use of virtual credit card numbers. Anyway, my intention was to donate. Any suggestions that will allow me to use my preferred payment method?

All Replies (1)

more options

THANKS for your desire to help. You can reach the people who handle donations at this url: https://www.thunderbird.net/en-US/donate/help/