This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All email on Thunderbird disappeared

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by grady3

more options

I opened my email on Thunderbird and all emails, folders etc are gone for all three email address. The email addresses are in the drop down box and when I drop them down their is a small envelope with a tiny lock on the lower right corner of the envelope. How do I restore all emails, folders etc for these three email addresses?

I opened my email on Thunderbird and all emails, folders etc are gone for all three email address. The email addresses are in the drop down box and when I drop them down their is a small envelope with a tiny lock on the lower right corner of the envelope. How do I restore all emails, folders etc for these three email addresses?

All Replies (2)

more options

Please attach a screen shot to this posting, at "Add images"

more options

Here is a screenshot of my Thunderbird email program. In the upper left corner at Get Messages I can drop down all three of my email addresses but as you can see their is nothing there anymore. How can I restore my Thunderbird?