This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

all mail going to spam/junk

  • 1 reply
  • 0 have this problem
  • 28 views
  • Last reply by mweske

more options

as of Jan 2 2024 all mail goes to spam/junk. windows 10, TB version 115.6.0 (64bit) using IMAP. as long as my laptop is not on the network mail is in the in box (looking at it on my phone through K-9) No filtering is done at the server. reset training data as soon as my laptop comes on thunderbird moves mail to spam. Junk, move messages in not checked, set as read is not marked at the account level enable adaptive is not checked.

-=-

system was restared. This did stop the mail being marked as junk, but it still moves the messages.

Not sure where else to look!!! now I have to view all new messages in the spam folder.

as of Jan 2 2024 all mail goes to spam/junk. windows 10, TB version 115.6.0 (64bit) using IMAP. as long as my laptop is not on the network mail is in the in box (looking at it on my phone through K-9) No filtering is done at the server. reset training data as soon as my laptop comes on thunderbird moves mail to spam. Junk, move messages in not checked, set as read is not marked at the account level enable adaptive is not checked. =-=-= system was restared. This did stop the mail being marked as junk, but it still moves the messages. Not sure where else to look!!! now I have to view all new messages in the spam folder.

Chosen solution

going over everything again, I discovered a "filter that was causing my issues. This again was user error. Sorry.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

going over everything again, I discovered a "filter that was causing my issues. This again was user error. Sorry.