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Helper Applcation Missing

  • 4 replies
  • 2 have this problem
  • 1 view
  • Last reply by shop60

shop60
shop60
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Hello There all So I recently installed Win11 and Tbird 115.7.0

My issue is this: When I double click a PDF in a received email it opens up in my default PDF reader (Foxit) so it's all good. When I'm composing an email and add a PDF I like to check to see that I'm sending the correct PDF attachment so I double click and it won't open, I get this message (Attached Image) I went to Tools/Settings/General/Files&Attachments and PDF (Foxit) is set as the default so all good

So again Inbox messages opens PDF's no problem Composing messages won't open PDF's

I used to do this all the time on Win10 and it worked perfectly See my settings in image 2 Thanks In Advance :-)

Hello There all So I recently installed Win11 and Tbird 115.7.0 My issue is this: When I double click a PDF in a received email it opens up in my default PDF reader (Foxit) so it's all good. When I'm composing an email and add a PDF I like to check to see that I'm sending the correct PDF attachment so I double click and it won't open, I get this message (Attached Image) I went to Tools/Settings/General/Files&Attachments and PDF (Foxit) is set as the default so all good So again Inbox messages opens PDF's no problem Composing messages won't open PDF's I used to do this all the time on Win10 and it worked perfectly See my settings in image 2 Thanks In Advance :-)
Attached screenshots

Chosen solution

Thanks for the tips I ended up using Firefox to preview the PDF's, that works great and displays exactly as I created the PDF

It's still a mystery why I can't use Foxit PDF Editor I suspect it's because when I installed Thunderbird in the new W11 install I just copied over my W10 profile and it's brought a lot of junk with it that's causing the problem

Cheers

.

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All Replies (4)

Bogomil Shopov - Бого
Bogomil Shopov - Бого
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Hi, Can you go to Settings > General and then scroll down to "Files & Attachments" - what is set against PDF?

Modified by Bogomil Shopov - Бого

Bogomil Shopov - Бого
Bogomil Shopov - Бого
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(Duplication, please ignore)

Modified by Bogomil Shopov - Бого

Bogomil Shopov - Бого
Bogomil Shopov - Бого
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Ah, you already added this. Sorry! Can you try and use "preview in Thunderbird" and then open one file and try to set your app again?

shop60
shop60 Question owner
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Chosen Solution

Thanks for the tips I ended up using Firefox to preview the PDF's, that works great and displays exactly as I created the PDF

It's still a mystery why I can't use Foxit PDF Editor I suspect it's because when I installed Thunderbird in the new W11 install I just copied over my W10 profile and it's brought a lot of junk with it that's causing the problem

Cheers

.