This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I get not more mails

familie.weigel
familie.weigel
more options

Hello dear Mozilla Helpers,

i cant i think since 8 Months no emails for my email adress at Thunderbird : familie.weigel@googlemail.com I need the mail back i must work with that email adress at work. I hope you can help me thank you.

Dear Dominik Weigel

Hello dear Mozilla Helpers, i cant i think since 8 Months no emails for my email adress at Thunderbird : familie.weigel@googlemail.com I need the mail back i must work with that email adress at work. I hope you can help me thank you. Dear Dominik Weigel
Attached screenshots

All Replies (1)

Ben Bonacci
Ben Bonacci
more options

Are you using OAuth to authenticate with Gmail? You can check by navigating to Account Settings -> Server Settings and looking at the "Authentication method" option.