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Thunderbird outgoing emails fail to send since switching to name.com web hosting

  • 1 reply
  • 1 has this problem
  • Last reply by david

noisyhummingbird
noisyhummingbird
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I had to switch web hosting providers. Since changing to name.com, my outgoing emails from Thunderbird associated with that account are being returned undeliverable as having been marked as spam or unable to authenticate. Copy of failed message attached, along with server settings. Also, this morning I received a notice from Zimbra requiring authentication? I have no idea what this is. Email sent from name.com dashboard are successfully sending.

I had to switch web hosting providers. Since changing to name.com, my outgoing emails from Thunderbird associated with that account are being returned undeliverable as having been marked as spam or unable to authenticate. Copy of failed message attached, along with server settings. Also, this morning I received a notice from Zimbra requiring authentication? I have no idea what this is. Email sent from name.com dashboard are successfully sending.
Attached screenshots

All Replies (1)

david
david
  • Top 10 Contributor
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I suggest you contact Zimbra about the account validation issue. On the name.com emails, verification from email host site is different from veirfication from user site.

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