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primary password

  • 3 replies
  • 0 have this problem
  • Last reply by TechHorse

fsandy9
fsandy9
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Firefox now asks for primary password every time it starts even if it is not needed to access a site with a saved password. Removing and resetting primary password does not fix the problem.

Firefox now asks for primary password every time it starts even if it is not needed to access a site with a saved password. Removing and resetting primary password does not fix the problem.

All Replies (3)

TechHorse
TechHorse
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fsandy9, do you use Sync? That might explain the primary password prompts.

Modified by TechHorse

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fsandy9
fsandy9 Question owner
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What is Sync?

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TechHorse
TechHorse
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fsandy9, Firefox Sync is used to synchronise your bookmarks, passwords and other data between different devices.

But I am guessing that if you haven't heard of it then you are not using it.

Hopefully someone else can offer a suggestion? Or maybe something in this article helps? https://support.mozilla.org/en-US/kb/firefox-keeps-asking-me-primary-password

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